Order Management

order-managementOrder processing features to streamline customer orders!

If you process website, mail orders, or customer special orders, you’ll love Counterpoint’s order management system.

Order Management supports everything from entering orders through order fulfillment.

Here are just some of the features built into CounterPoint’s software for POS:

  • Order entry – allows you to create orders that track all pertinent order information: customer details, shipping address and shipping instructions, item details and billing method
  • Tracking orders – gives you the option to edit, view activity, take additional deposits or cancel the order if requested
  • The “Fill backorders report” – quickly identifies which order lines can now be filled
  • Batch processing – processes multiple orders simultaneously based on your defined filtering criteria
  • Customer specific orders – ties customer-specific special orders to a Purchase Order, creating a custom purchase order stamped with the customer order information

Need more details?

To find out more about CounterPoint’s order management feature, give us a call at 734-453-9200 or toll free at 855-243-8767.

What CounterPoint users say about order management…

“[CounterPoint] has allowed us to put in place systems for special order handling so we can deliver what we promise to our customers in a timely fashion. This has reduced the lines at our counters dramatically and improved the shopping experience for our customers.”

Jim S. – Retail Business, Owner