Mobile Alerts – SmartAlerts

CounterPoint-SmartAlertsSoftware for point of sale with mobile messaging… When you can’t be there

If you’re like many business owners, you find it hard to truly enjoy yourself when you take time off.

You spend way too much time worrying about what’s happening at your store.

CounterPoint’s SmartAlerts feature may be exactly what you’re looking for to put your mind at ease.

When you can’t be at your store, are you thinking…

  • Did the store open on time?
  • Are employees processing excessive returns?
  • I wonder what our sales (and profit) were today?
  • Did the credit cards get settled successfully?
  • Are there any problems with low inventory on any of our key items?

Keep your finger on the pulse of your business… from anywhere!

Worry no longer. With SmartAlerts from CounterPoint, you can know what’s happening at your business at all times – no matter where you are. SmartAlerts analyzes your store data and transactions and instantly notifies you by text or email regarding the situations you’re most concerned about.

The Alerts are easily configured to monitor three (3) main categories:

  1. Customer Service
  2. Fraud Prevention
  3. Operations
  • The Customer Service category includes the alert “Nobody Signed in at Open.” You would receive a text saying “The EAST STREET store is scheduled to be opened, but no one is logged in.”
  • Fraud Prevention alerts you to “Excessive Return Transactions” with the email “There have been 2 returns performed by Employee JONES at the MAIN STREET store in the last 60 minutes.”
  • Operations alerts such as “Low Inventory” let you know that “Item CALLAWAY BIG BERTHA DRIVER is low at the MAIN STREET location. 2 Remain.”

SmartAlerts for your peace of mind

With SmartAlerts you can “manage by exception” – monitoring just the events that are most important to you.

By having that instant notification you will be able to take immediate action – no matter where you are – giving you much needed peace of mind.

Need more details?

To find out more about CounterPoint’s SmartAlerts feature, give us a call at 734-453-9200 or toll free at 855-243-8767.