Many people have heard the acronym “POS” without knowing what it is. For the business person, POS stands for point of sale – the place where transactions are made and all of the variables involved in making an actual sale are recorded. For the consumer, it is an experience. For the owner, maintaining POS transactions means that particular business is doing its best to compete and match the hardware POS system technology levels of the most successful retail businesses and chains.
In “ancient times”, sale transactions were registered in notebooks. Later on they were carried out with the assistance of mechanical registering machines, and a few years later they were replaced with digital cashier machines. But many other business related functions had to be done by hand, such as inventories and keeping a record of sales for comparison and study.
Today, a POS computer system will take care of many of those business processes. Since it is handled by low-cost computers, the owner of the store can easily check on the sales behavior of his/her customers… and analyze the sale transactions that the employees had recorded throughout the day. Through a POS software system, they can also see what items are the best sellers, which ones are slow in selling, and which ones are sold out.
Some human effort still has to be put into inventory control, but these are much easier to do. The computer will tell the owner how many pieces should there be on a specific item, and then, with human work, count how many there actually are. Any discrepancies caused by employee mistake or malady will be noted immediately, so the owner will not lose money and will not have to pay long overtime hours due to inventory.
While the computer is the main hardware POS software component, it is not the only thing that is required to be able to realize the benefits of automating. The owner should have proper instruction so he/she can understand how set up the system to achieve the desired goals and objectives.
Employees should also have instruction in using the POS software so that information can be recorded accurately and your customer will enjoy a “non-eventful” checkout experience.
Setting up a POS computer system for your retail company does not simply mean acquiring some computers and giving employees a crash course in electronics. It means you need to have the right POS software specially designed and configured for the requirements of your small or medium-sized business. Please refer to the proper area for more information on POS hardware and POS software.